With Joseph answering calls I have always been impressed with his courtesy, knowledge and his willingness to go the distance to make sure the issue is resolved and that I understand what’s happening. The field staff are also knowledgeable and polite.
Over the years, I have had several Comcast-related problems that affected my alarm system. Comcast couldn’t fix these problems but Pro Technologies had well trained technicians who could and did. The annual cost is very reasonable compared to the national company I used prior.
Pro Technologies is a local company, with local employees that provides better service at a fraction of the cost.